TV’s purpose is to display pictures and when you experience a black screen then the TV becomes meaningless to you. Your Sony Bravia TV might be on but there is no picture at all or may turn on but there is no sound. The Backlight might be on but there are still no pictures. This article will give you some ways of fixing these problems.
Why The Black Screen On My Sony TV?
Black screens may be a result of malfunctions of the devices connected such as DVD player, Fire Stick, or any other device compatible with your TV. The black screen on your TV will prompt you to take action based on whether the Standby indicator on your TV blinks red or turns off.
How To Fix The Black Screen On My Sony TV?
There are some ways of fixing the black screen on your Sony Bravia TV.
When The Backlight Is On But There Is No Picture:
The backlight Bravia technology is used by Sony to Show Pictures. It will be very frustrating if your backlight is on but there is no picture at all. Here are some ways of fixing the problem.
1. Restart The TV
This should be the initial step. Resetting the TV may help solve the problem. Carry out a simple reset on your TV by pulling out the power cable for 1 minute and then plugging back. You may alternatively long-press the power button until the TV restarts on its own.
2. Confirm The Brightness Of The Backlight
Too low backlight might be the reason for the black screen on your TV. Increasing the backlight may help solve the problem. With your TV on and switching to the channel with the brightest pictures, follow these steps to increase the backlight:
- Press the Menu button on your remote.
- Select the Picture option.
- Scroll downwards using the down arrow until you get to Backlight.
- Using the right button, increase the backlight as much as possible
A high backlight may solve the black screen problems.
3. Try Updating Your TV
Your TV firmware may be outdated. Setting it to be up to date may solve the black screen issues. Follow these steps to update the TV:
- Visit the Sony website.
- Insert your TV model number and download the latest firmware updates.
- Transfer the downloaded firmware to your USB stick.
- Insert the USB drive into the TV, the TV should read the drive and install the updates.
- Updates are completely installed if the Sony light gives a white steady glow.
4. Remove The T-Con Board and Replace It
Do not do this if you are not sure of or less experienced in opening up electronics. Follow these steps:
- Open the back of the TV using the right screwdriver.
- The T-Con is in the middle of the back of the screen. Check whether the serial number matches the TV’s serial number.
- Once you access the board disconnect the white ribbon cables.
- Re-connect the white cables again and replace the board.
When The TV Is On But There Is No Picture:
1. Check For Malfunctioning Devices That Are Connected To Your TV
You will find the faulty device by disconnecting all the devices from your TV. Follow these steps:
- Switch off the TV.
- Unplug and disconnect all the devices connected to the TV.
- Put the TV on again and ensure that there are no red blinks on your TV.
- If the TV has no black screen issue, try connecting the devices one after the other to find the faulty device.
- You will notice red blinking light on your TV when a faulty device is connected to the TV.
2. Put The Picture Calibration setting Off
To disable this feature, follow one of these steps depending on the model of your TV:
Press the Home button on your remote and choose Settings, depending on your TV, use one of the following steps:
- Choose Device Preferences – Retail mode settings – Picture reset mode.
- Choose System – Retail mode settings – picture reset mode.
- Choose Retail Mode settings – Picture rest mode.
You should select off once you have completed any of the above steps.
3. Try Resetting Your TV
This is a universal process that applies to many devices. It is a common way of troubleshooting device problems. You can simply turn the TV off for 10 minutes then turn it on and see whether the problem is resolved.
Alternatively, disconnect the TV from the power source and wait for 5 minutes before plugging it back in. Switch on the TV and check whether the problem is resolved.
Another way of resetting your TV is by long-pressing the power button on either your remote control or the button on the TV until the TV restarts on its own.
Frequently Asked Questions
How Do I Fix Black Screen/No Picture When Using HDMI Connection?
HDMI issues may cause a black screen on your TV. Follow these steps to solve the HDMI issues:
- Press the Input button on your remote until there is HDMI input that you want to use.
- Turn on the connected device and ensure it is not malfunctioning.
- Unplug then plug back the HDMI cable on the TV end and the connected device end (with all the devices off).
- Put all the devices on including your Sony Bravia.
The HDMI should work well after the above steps. You will need to ensure that the video and audio output and input methods are correct.
If this does not work, try using another HDMI cable or device.
How Do I Fix Black Screen When The Green Light Is On?
Greenlight always indicate that the TV is functioning perfectly and that pictures are displaying but if that is not the case, then follow these steps to solve:
- Disconnect the TV from power and wait for 1 minute before connecting it again.
- Use the firmware updating steps given above to update your firmware (using USB).
- Deactivate power-saving modes on your TV.
- Deactivate the picture panel calibration mode.
- Disconnect all malfunctioning devices.
- Reboot the TV.
How Do I Deactivate Presence Sensor On My Sony TV?
Some Sony TVs have the presence of sensor features. Deactivating this feature varies from one model to another and it is advisable to use the manual instructions given when you purchased the TV. You can as well use these steps:
- Press Home on your remote.
- Choose Preferences.
- Choose Eco.
- Select Presence Sensor.
- Choose OFF.
