TV is meant for visuals but they are not fancy to use when the audio is not functional or keeps cutting off. We will look at some ways of fixing sound problems on your Samsung TV.
Fixing Samsung Sound That Isn’t Working
Using Samsung TV gives you sound options. If the internal speakers do not work, you can use a soundbar or other external speakers. Use these steps to modify your internal speakers’ settings and check whether it works:
- Using your remote, go to the Menu.
- Locate Sound.
- Choose the TV Speaker option.
- Tap ON.
The above procedure should be the first to conduct when your Samsung TV sound does not work. If this does not work, conduct a sound test on your speakers. Using your remote:
- Go to Menu.
- Locate Support.
- Scroll down to Self-Diagnosis.
- Select Sound Test and click on it.
Fixing Samsung TV Sound That Keeps Cutting Out
Sometimes your Samsung TV audio might be functioning well but keeps on cutting every time. This situation is very disturbing. If you experience this problem, the main cause could be the Anynet feature enabled on your TV. Follow these steps to solve this issue:
- Press the Menu button on your remote.
- Choose General.
- Select External Device Manager.
- Tap on Anynet + HDMI-CEC.
- Click Enter then tap Off to deactivate the feature.
This method may help solve the issue.
Other Audio Problems On Your Samsung TV
Other than the problems described above, some other audio problems may interfere with your TV experiences. Here are some of these problems and the solutions to these problems:
1. Fixing Samsung Audio That Is Not In Sync With The Pictures
Sometimes pictures on your Samsung TV may be either faster than the sound or the sound is ahead of the pictures. You cannot enjoy watching anything if this is the case. Having audio and picture in sync with each other is very necessary and I would term it as ‘A MUST’. The problem is so rare when using the TV’s internal speakers. Therefore, the problem is mostly experienced when using external speakers or soundbars. If you are using a soundbar and you are experiencing this problem, then follow these steps to solve the issues:
- Use the soundbar remote and press the Sound Control button.
- Adjust the sound by shifting to the left or right.
- Proceed to the Sync option and set audio delay according to your preference.
2. Fixing Samsung TV Not Supporting Audio File
This problem is mostly because you are playing a video whose audio file is not acceptable by your Samsung TV. You can, however, try to solve this problem using these steps:
- Download Samsung TV MP4 Converter.
- Tap once the Converter is fully downloaded and installed.
- Choose an output format of H.264/AAC.
- Tap Profile then General Video.
- Finally, click Convert.
The above process will help you convert the file to a form that is acceptable to your Samsung TV.
3. Fixing Samsung TV Not Supporting Audio Codec
This is an error similar to the one above where the video does not support the audio. The video may be playing very well but the audio is not playing at all. Audio Codec is a problem whose remedy is exactly similar to the one we have discussed above. Try installing the MP4 Converter and following the procedure given above to see if the problem is solved.
4. Fixing Samsung TV Not Changing Audio To Language
Audio may be 100% functional and the sound is given in the volume that you love but the language is so different. You don’t understand what you are hearing, that is, you are hearing but not listening. You might need to select the audio language of your choice to rectify this problem. Follow these steps to change the language to a language that you understand:
- Using your TV remote control, press the audio button.
- Pressing the audio button will prompt different languages to be displayed on your screen in abbreviations.
- Select the language of your choice.
- Remove the Audio bar and press the Return button on your remote.
The above procedure should help solve your problem.
5. Fixing Samsung TV Audio Description that Doesn’t Turn Off
Not every Samsung TV user loves/fancy using the Audio Description feature. You might be irritated by this feature but you don’t know how to disable it. Use these steps to solve this issue:
- Press and hold the volume button on your Samsung TV remote.
- The action will move you to Voice Guide.
- Navigate to the Off option and click on it using the select button on your remote to disable the feature.
The above steps will ensure that the Audio description feature does not appear on your Samsung TV screen.
Frequently Asked Questions
How Do I Fix When Sound Drops Out From My Wireless Subwoofer?
This problem is mostly a result of obstruction between the subwoofer and your TV since the connection is wireless. The following ways will help you fix this problem:
1. Updating The Firmware Of The Soundbar
Turn off your subwoofer then using your soundbar remotes, press and hold the Sound Control button for 1 minute. This will help you know the version of your soundbar. Download and install the latest version if the soundbar has a USB port. Alternatively, use the SmartThings app to update the firmware.
2. Perform A Speaker Test
Put off the subwoofer. Press and hold the right middle button of your soundbar’s remote for 15 seconds. This will prompt a speaker test.
3. Put The Subwoofer Near The Soundbar and TV
The wireless range of your soundbar should accommodate your subwoofer. Try putting the subwoofer within the wireless range of the soundbar (about 33 feet). Avoid putting the soundbar in a place where it is separated by a wall.
Perform these other actions:
- Power the subwoofer off and then on again.
- Manually reconnect the wireless subwoofer to the soundbar and TV
- Check all sources connected to the soundbar for malfunctions and disconnect all of them then reconnect one by one.
